RECSEA DIRECT FREE SHIPPING POLICY
Thank you for visiting and shopping at RECSEA / RECSEA DIRECT. Following are the terms and conditions that constitute our Fee Shipping Policy.
Thank you for visiting and shopping at RECSEA / RECSEA DIRECT. Following are the terms and conditions that constitute our Fee Shipping Policy.
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INTERNATIONAL FREE SHIPPING
International free shipping is only provided via EMS (Express Mail Service) a fast international mail service for sending up to 30kg of merchandise simply and conveniently to over 120 countries and territories worldwide. For some countries, EMS is limited to certain areas. For a detailed listing of all countries and areas, please see: |
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EMS (Express Mail Service) List Of All Countries and Areas
Important Note: No shipments to military installations within the U.S., U.S. Territories, and/or APO/FPO/DPO. Please ship to off-base address. If by chance EMS does NOT provide service to your area, please email us at Sales@recsea.com and we will do our best to accommodate you.
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SHIPPING PROCESSING TIME
Orders of in stock items are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. For non-stock items please refer to estimated lead time stated on product page, or send inquiry to Sales@recsea.com. |
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DELIVERY ESTIMATES
For delivery estimates, please see: |
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List of Delivery Days (EMS: Minami-Kanto)
Important Note: Delivery delays can and do occasionally occur. Most due to country of import customs clearance or the destination is in a remote area. |
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SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a "Your Order Has Shipped" confirmation email once your order has shipped with EMS tracking number. The tracking number will be active within twenty-four (24) hours. Once active, using the 13-digit number you will be able to track your order online via the Japan Post EMS at: |
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Japan Post International Mail EMS
Or via the EMS operator website in your country. Please see: EMS Global Network – Operators A-Z |
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CUSTOMS, DUTIES & TAXES
As with all international shipments, RECSEA / RECSEA DIRECT is NOT responsible for any customs and/or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). |
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DAMAGES
As with all shipments, RECSEA / RECSEA DIRECT is NOT liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. |
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RETURNS
Our Return Policy provides detailed information about options and procedures for returning your order. |
